Southland Corporate Office
1259 28th SW
Grand Rapids, MI 49509
Phone: 616.538.6520
cust.service@southlandautowash.com
Testimonials

Good morning!
I am a Vietnam Veteran, who served our great country from 1969 to 1972. I would serve again if given the opportunity.
I would like to thank you for the free car wash that I received from the 1000 28th Street location at 4:00 p.m. on Veterans Day. This is a great promotion for a great cause and your company is to be commended. When I approached the entrance to the carwash, I was greeted with a smiling face. I mentioned to the attendant that I was a veteran and he said thank you sir, thank you for serving our country, please proceed straight ahead. The prep attendant asked me if I was a veteran, and I said yes. He shook my hand and said thank you for serving our country and it is because of you that I live in a free country.
I would be appreciative to have you mention to the workers on duty yesterday at this location that I say “Thank You” for taking the time to recognize me. They are very professional and represent your company well.
Thank you to the entire staff at all your locations for being customer focused.
Take care,
Dave Ross

I just want to let you know that I had a wonderful experience yesterday July 19th at your Wyoming location. I brought my car in for detailing (the entire package) and was delighted by the results. Rachel and her coworker did a fantastic job on my Caravan. They even got out a stain in my carpet that the dealership wasn't able to get out when I bought it used 3 years ago.... Please pass my thanks on to them and congrats on maintaining a successful business.
Rebecca Valko

I came to your Wyoming store today and I just wanted to thank you for your always wonderful service. I have been coming to you guys for 5+ years now and I have never been disappointed. I was sitting outside and I counted 6 customers leaving without tipping you guys. Finally, the 7th customer did. I never realized how many people don't leave tips for you, which really irritated me.
I could understand if they were unsatisfied with the outcome why they may not tip you (even this shouldn't happen though because you guys always make it right), but they didn't even look at their cars, they just left. The reason I wanted to point this is out is because you guys keep working as hard as ever, doing the best job that you can, even making it right if a customer isn't satisfied, despite knowing the fact that you very well might not get tipped.
So thank you for your continued work and great service and know that there are still those of us that are thankful and appreciative of your services and will compensate for that when we come through. Sorry we can't make up for the rest of society!
Thank you!
Alyssa Smith

Curt,
I would like to tell you that Southland Auto Wash has earned a customer for life because of the great customer service that your team at the Wyoming 28th St. location gave to us. We had overspray from a company painting the house next door to us all over our van that we got only 3 months ago. Needless to say I was not very happy. We took our van to Southland Auto Wash and they went above and beyond to make sure that they got the paint off of our van.
Jason Lambright was the manager on staff and he personally tried a couple of different things to get the paint off before he found something that would work for not only the windows, but the body of the van as well. The rest of your team jumped in to help and my wife and I were thoroughly impressed with how our van looked when they were done!
Being in the customer service business myself, I know how important it is to take care of your customers. Southland Auto Wash obviously understands this and my wife and I have been spreading the word to everyone that we know. My wife has mentioned to me more than once how she will never go anywhere else for a car wash ever again!
If you or your team needs anything, please do not hesitate to call me.
Sincerely,
Jarrod

Thank you for the great service. Your employees are very nice and friendly.
Barb Asperger

I've used your services for several years and always enjoyed your staff's ability to clean my vehicles...this May I asked if you could clean my motorcycle trailer, which you quoted me a very reasonable price on. When I picked the trailer up, I was amazed at how good it looked. The only way it could have looked better is if it was brand new! I want to extend my thanks to your staff...
Ward

I just want to thank all of you nice folks who make Southland Auto Wash the very best in West Michigan, bar none! Having tried virtually all of the other car washes over the years, I use only Southland for my two cars, even though I live in Holland. Why? When I have my car cleaned at Southland, it always come out better than it went in!!! Keep up the great work you're doing.
Jim G.

Good morning. I just wanted to give you an update - we started selling this weekend and in one day my team (I am the manager for the U10 girls team) sold 14 books!! They were so excited!! Girls are so funny. I will find out today how the rest of our league is doing....
Thanks again!!
Jodie F

The unlimited wash pass is the best deal, and the best way to wash your car. Unbelievable savings, speed of service, and the best quality carwash by the best carwash! Thanks!
Ed E.

If you are looking for a fast, great car wash..this is the place. Southland has been around for years and has a top reputation for quality. Reasonable prices. Lots of services offered.
Jason T.

The nicest car wash in the area. They do a great job and offer a wide range of cleaning services. Go there once and you'll be back. They might cost a buck or two more than other washes. Hand wax job is definitely worth the price.
Tammy T.

Every wash is guaranteed so if you are not happy with it simply run it through again. Southland has a great reputation in the Grand Rapids area with many locations. There is sure to be one near your home or work. I love the detail work they do. If you happen to go to a location where you get out of your car... use it. It's worth it. They will vacuum under your mats and clean the dash. It will look like you just took your car off the showroom floor.
A little pricey but worth it.
Dawn S

This is bar far the best car wash in town for in/out cleaning! I take my Blazer here exclusively. I have been to every other place that does interior washing in the Grand Rapids area and Southland in Wyoming far exceeds everyone else! I won't go anywhere else.
Kathy H.

Thanks, Southland for keeping my car looking great. I have a 1996 Cavalier and many times people ask me if it's a 1999. I love going to Southland because the bays are always clean and the vacuums actually work! Thanks!
Jennifer S.

Pleasantly surprised. Appreciated the free vacuums cleaners, and so many too.
George H.

I have owned 14 cars since 1971. Twelve of them were sold privately by me as "Immaculate! Must see to believe!" all thanks to Southland--well over 1000 car washes in 33 years. The two I now own are enjoying that same great treatment. I can truly say, 'Southland is the best!'
Dave H.

Just wanted to thank you for your support to the Wyoming Park Baseball Team through your fund raising program at Southland. You have no idea how many players go to Tennessee to improve their skills and build team chemistry because of your program. So from the Park baseball players and coaches we thank you and appreciate your generosity.
Rick C.

We are really looking forward to this new system, it will be much easier to track use and for us to be sure that no unauthorized people are using our account. Thank you!
Constructive Sheet Metal

I just ran my new convertible through your S.E. location, and learned that you turn down the overhead water pressure for soft top cars. Thanks! I appreciate that kind of care for us convertible owners.
Marty L.

Thanks, the wash makes my car look like new. (It's a 1993!)
Riley S.

Very pleased with the great service. The personnel are SUPERB! We'll be back for business!
John T.

You guys and gals do a great job. Keep up the good work
Gina M.

Those small damp towels are great for wiping off the dashboard or cup-holders. And I love the little plastic trash bags to hang in the car for odds ends of trash. In fact I even made a trip through the car wash to get one!
Becky VanHolstyn

This is the best car wash ever! Love the free vacuums, the dash wipes & trash bags, and friendly employees!
Kathleen C.

You have a quality carwash with a fine staff.
Donald B.

You, our customers, are why we are in business. Thank you all from Southland Auto Wash!

Southland Auto Wash is the best car wash in the Grand Rapids area. I will admit the prices are slightly higher then other places, but you'll get more then what you expect back. They have a variety of packages to choose from. All of the packages are guranteed! If your not happy, they'll wash it again at no charge!
Shana D.